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ORDERS, SHIPPING & RETURNS

 

HOMEPAGE PROMOTION

Oil painting orders will be available for pick-up at Spooky Empire in March.  These orders will not be charged shipping (no code needed).  Only commissioned oil paintings are available at this time for $200 per painting and will be sent out after Spooky to allow time for them to dry.

For all apparel orders, use code "NOIR10" to save 10%.

DOMESTIC SHIPPING

Please allow 2 - 3 days for apparel & iphone case orders to process.  For order inquiries email: orders@nicknoir.com

INTERNATIONAL SHIPPING

We accept orders from over 180 international regions including Canada, Mexico, Europe, Africa, Australia and more.

NOTE: Overseas orders could take up to 30 days to reach you depending on customs. We process and ship orders within 2-3 days. What happens when orders leave us is out of our hands.

CANCELLATIONS

Orders may be cancelled prior to being processed.  Processed orders cannot be cancelled.

REFUNDS

We do not offer refunds except on rare occasions (wrong shirt shipped, wrong graphic printed, graphic misprint, damaged package.)  Tees not returned in the same condition in which they were shipped will not be honored.  Customers are responsible for return shipping costs on orders that were correctly printed.

PAYPAL

We have discontinued using Paypal as a means of payment due to a myriad of issues we've had with them.

 OUR APPAREL:

  • Tees are classic fit for Men, Women & Children
  • Images will be a maximum of 11' by 15' (smaller garment image sizes will vary)
  • Graphics are DTG (direct-to-garment) printed
  • Made by Gildan & Fruit of the Loom
  • Tracking numbers are provided to addresses verified through location software
  • Pre-treatment on specific designs may be required to ensure the design lasts.  You will receive a notice in your package if pre-treatment is highly visible.  It may look like a large transparent, or translucent, square or rectangle.  Pre-treatment is just non-toxic water-based coating.


GENERAL QUESTIONS

ask@nicknoir.com